Returns

Return Policies

All returns must be received within 30 days from the date of purchase OR 30 days from the date of delivery, if purchased online.
We do not offer exchanges at this time. To receive a different size or item, place a new order.
Orders made November 26, 2024 through December 31th 2024 will be accepted for return until January 31, 2025.
All returns must be in new condition with the original merchandise tags attached to receive full credit.
Your return will be processed within 14 business days of arrival at our facility. Refunds for online orders will appear on your billing statement 3-5 business days after processing. Items purchased at Rocket Mortgage FieldHouse and returned to the processing center will receive Store Credit.
Order issues should be reported within 14 days of delivery.
Sale & Clearance merchandise (items with prices ending in .99) are final sale.
Shipping and handling charges are non-refundable.
Duties and taxes for international orders are non-refundable. Sorry, we cannot provide return labels for international orders at this time.
Returns without a receipt or invoice will be issued a Store Credit for the lowest selling price.
Merchandise marked as Final Sale cannot be returned, as noted on select product pages.

Select the location of your original purchase and follow the prompts.

You will need your six-digit Center Court order number and zip code.

Instagram Customers: use your six-digit Tracking Reference Number, located on your package's shipping label (lower left corner, highlighted below).

Complete all fields below to request a return label for your purchase.

First & Last Name:

Name is required

Email Address:

Email Address is required

Phone Number:

Phone Number is required

Street Address

Street Address is required

City:

City is required

Zip Code:

Zip Code is required

Ticket Number (Located at the top of your receipt.)

Ticket Number is required

Thank you! A team member will review your request during business hours.